Terms & Conditions

General Rules, Requests & Information

• All payments are non-refundable.  There are no refunds for early departures or late arrivals.
• Any cancellations with 7 days of arrival will incur full booking charge except peak season which is within 30 days. 
• Check-in time:    2.00pm until 9.00pm (later check-in times are available by appointment)
• Check-out time: 11:30 am
• Late check-outs can be arranged (based on availability) at a rate of 1000 THB
  o Late Check-out is possible untill 2pm. After 2pm the lodge full rate will be charged again.
  o Late Check-outs must be approved. Failure to get proper approval will result in 100% of lodge rate and possible surcharge if another guest was misplaced.
• Overnight Guests: Any guest staying overnight must check in with us and provide a copy of their Passport / ID for security purposes. Please note we have strict maximum capacities for each lodge.
• In all lodges we can provide an extra infant bed.  Contact us for more details.
• Noise curfew: From 10.00pm until 08.00am we ask all our guests to be considerate of others and keep noise levels to a minimum.
• Contact us for any special requests. Please note all special requests are subject to availability.
• Please switch off the air-conditioning and electrical equipment when leaving the room.
• Please do not waste water. Thailand is very hot and fresh water is a limited resource.
• Use of the swimming pool is at own risk. Guests are responsible for their own safety.
• No diving in the swimming pool is allowed.
• Please do not take room or pool towels outside the property for use at the beach or other locations.
• Please do not wear dirty shoes or high heels within the rooms.
• Massage services are available at applicable rates (by appointment only).  Contact reception for bookings
• Wi-Fi is provided free of charge and is available in all lodges and throughout the resort. Access codes are provided upon arrival.
  
• To contact us you may use LINE, WhatsApp, Facebook, Skype or E-mail.

Strictly Prohibited Activities that may incur additional charges

• Please do not throw toilet paper or sanitary napkins into the toilet.
  The plumbing systems of Thailand use smaller pipes that cannot handle paper waste. Putting toilet paper or sanitary napkins down the toilet will cause blockages. The effect of this is not very pleasant and is expensive to repair.
• Please do not smoke inside the lodges.
  Smoking may be done in any outside areas, but not inside rooms for any reason. Any room smelling of smoke will be fined 10,000THB plus the costs of any damages.
• Please don’t throw anything from the terraces.
  Such activity is dangerous and may be considered criminal; any property that is damaged in doing such will be replaced or repaired and the cost transferred to the offending lodge.
• Please take care of your lodge and the amenities within.
  Any property that is damaged will be replaced or repaired and the cost transferred to the offending lodge. If you do break something, please report it to us, if you do so we will be grateful and less inclined to ask you to pay any resultant costs. 
• Violence or criminal activities will be reported to the police
  
  

Additional Guest Information & Requirements

• For long stay guests, house keeping provides daily room cleaning and will change bed sheets every 3 days. Extra linen changes can be provided for an additional fee.
• For weekly/monthly guests, a variety of service packages ae available.  Please contact us for more details.

We wish you an amazing holiday at our lodges in Hua Hin, thank you again for staying with us!

Warm Regards,

Siri Thai Lodges